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Emergency Repairs

URGENT repairs will be accepted first informally but must be confirmed in writing as soon as possible. Urgent repairs are a specialized form of maintenance and directly relate to basic issues of shelter.  Some examples are:

  • A serious gas leak
  • A burst hot water service
  • A dangerous electrical fault
  • Any fault or damage that causes the premises to be unsafe or not secure
Other examples of urgent repairs are contained in your lease agreement.

Please be advised any maintenance work that is organised by a tenant that is not considered an emergency may be at the tenants expense.

In the event the matter occurs after hours and is an emergency, please contact Catherina Khouzami on the details below:

Catherina Khouzami | 0423 355 449